Privacy Policy

Last Updated: August 13th, 2024

Joe Frick Law PLLC / Idaho Divorce Law Firm (also known as
“The Company”) is proprietary messaging software that connects website browsers
with attorneys and allows both parties to communicate with each other through
an attorney’s website or other means.

This Privacy Policy covers our treatment of personally
identifiable information (“Personal Information”) that we gather when you are
accessing or using our Services, but not to the practices of companies we don’t
own or control, or people that we don’t manage. We gather various types of
Personal Information from our users, as explained in more detail below, and we
use this Personal Information internally in connection with our Services,
including to personalize, provide, and improve our services, to allow you to
set up a user account and profile, to contact you and allow other users to
contact you, to fulfill your requests for certain products and services, and to
analyze how you use the Services. In certain cases, we may also share Personal
Information with third parties, but only as described below.

Our Services may contain links to websites and services that
are owned or operated by third parties (each, a “Third-party Service”). Any
information that you provide on or to a Third-party Service or that is
collected by a Third-party Service is provided directly to the owner or
operator of the Third-party Service and is subject to the owner’s or operator’s
privacy policy. We’re not responsible for the content, privacy or security
practices and policies of any Third-party Service. To protect your information
we recommend that you carefully review the privacy policies of all Third-party
Services that you access.

As noted in the Terms of Use, we do
not knowingly collect or solicit personal information from anyone under the age
of 13. If you are under 13, please do not attempt to register for the Services
or send any personal information about yourself to us. If we learn that we have
collected personal information from a child under age 13, we will delete that
information as quickly as possible. If you believe that a child under 13 may
have provided us with personal information, please contact us at [email protected]

Will Company ever change this Privacy Policy?

We’re constantly trying to improve our Services, so we may
need to change this Privacy Policy from time to time as well, but we will alert
you to changes by placing a notice on the Joe
Frick Law PLLC / Idaho Divorce Law Firm website, by sending you an
email, and/or by some other means. Please note that if you haven’t provided us
with your email address or fail to update your email address, those legal
notices will still govern your use of the Services, and you are still
responsible for reading and understanding them. If you use the Services after
any changes to the Privacy Policy have been posted, that means you agree to all
of the changes. Use of information we collect now is subject to the Privacy
Policy in effect at the time such information is used.

What Information does Company Collect?

Initially, we receive and store any information you
knowingly provide to us. For example, through the registration process and/or
through your account settings, we may collect Personal Information such as your
name, email address, phone number, and Third-Party Account credentials (for
example, your log-in credentials for Facebook or other third party sites). If
you create your account using your Third-Party Account credentials, we’ll be
able to access and collect your Third-Party Account Information, including,
without limitation, Personal Information, that your privacy settings on the
Third-Party Account permit us to access. Certain information may be required to
register with us or to take advantage of some of our features.

We may communicate with you if you’ve provided us the means
to do so. For example, if you’ve given us your email address, we may send you
promotional email offers on behalf of other businesses, or email you about your
use of the Services. Also, we may receive a confirmation when you open an email
from us. This confirmation helps us make our communications with you more
interesting and improve our services. If you do not want to receive
communications from us, please indicate your preference by writing us at [[email protected]].

We collect Personal Information through our website and
Services when you:

• Request
  information about a product or service
• Register
  for emails, newsletters or other communications.
• Contribute
  content to the Corporate Site or Platform
• Provide
  Personal Information in order to establish log-in credentials for the
  Platform, or enter Personal Information about yourself or others in
  connection with your use of the Platform, or direct the Platform (with our
  written consent) to collect Personal Information about your users, or
  provide payment information in order to receive fee-based services on the
  Platform.  

You may submit various types of information and data into
Services (“User Data”). User Data may include information, data and other
content that identifies your end user customers, potential customers and other
users of and visitors of your websites and applications and is provided in
connection with authorized use of the Platform and Services, including without
limitation all data and information transmitted to the Platform using scripts,
APIs and other code implemented on such properties.

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Contact Information

When you give us authorization, we will access your contacts
via your mobile device or personal computer. We will use your Contacts in order
to identify other users that you may know and to connect you with Clients and
Attorneys.

If you are a Client, you may be automatically connected with
other clients using the Services that are in your Contacts. We may also use
your Contacts to identify Attorneys that you may know using the Services and
ask you if you want to connect with such Attorneys.

If you are an attorney, we may use your Contacts to identify
any Clients that you may know using the Services and, if such Clients also have
you listed in their contacts on their mobile device, will ask such Client if
they want to connect with you.

Please be aware that if you register for the Services and
import your Contacts, you may be automatically connected with new users who
join the Services after you if you have such users stored in your contacts.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing your mobile phone number, you consent to receive SMS/MMS communications from Business Name . You may opt-out of receiving these messages at any time by replying with “STOP. To opt-out of receiving SMS/MMS messages, simply reply “STOP” to any text message you receive from us

By providing your mobile phone number, you consent to receive SMS messages from (Company Name) related to [describe the purpose(Do not include marketing or promotional/Offers type, e.g., “order updates, , or account notifications”]. Message frequency may vary. Standard message and data rates may apply depending on your carrier.  You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at [support contact information]. Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes.

Information Submitted by You to the Services

You may upload information to the Services about individuals
and companies that are not currently registered on the Services as an Attorney,
such as name, phone number and email address (“Third-Party Contact
Information”). You are responsible for obtaining any necessary authorization
before uploading Third-Party Contact Information to the Services. You
acknowledge and agree that we may use any Third-Party Contact Information that
you provide to invite non-users to try the Services.

Information Collected Automatically

Whenever you interact with our Services, we automatically
receive and record information on our server logs from your browser or device,
which may include your IP address, device identification, “cookie” information,
information collected from “web beacons,” the type of operating system, browser
and/or device you’re using to access our Services, and the page or feature you
requested.

We may use this data to customize content for you that we
think you might like, based on your usage patterns. We may also use it to
improve the Services – for example, this data can tell us how often users use a
particular feature of the Services, and we can use that knowledge to make the
Services interesting to as many users as possible.

“Cookies” are identifiers we transfer to your browser or
device that allow us to recognize your browser or device and tell us how and
when pages and features in our Services are visited and by how many people. You
may be able to change the preferences on your browser or device to prevent or
limit your device’s acceptance of cookies, but this may prevent you from taking
advantage of some of our features. Our advertising partners may also transmit
cookies to your browser or device, when you click on ads that appear on the
Services. Also, if you click on a link to a third party website or service,
such third party may also transmit cookies to you. Again, this Privacy Policy
does not cover the use of cookies by any third parties, and we aren’t
responsible for their privacy policies and practices.

“Web beacons” (also known as web bugs, pixel tags or clear
GIFs) are tiny graphics with a unique identifier that may be included on our
Services for several purposes, including to deliver or communicate with
cookies, to track and measure the performance of our Services, to monitor how
many users view our Services, and to monitor the effectiveness of our
advertising. Unlike cookies, which are stored on the user’s device, web beacons
are typically embedded invisibly on web pages (or in an email).

Information Collected From Other Websites and Do Not
Track Policy

Through cookies we place on your browser or device, we may
collect information about your online activity after you leave our Services.
Just like any other usage information we collect, this information allows us to
improve the Services and customize your online experience, and otherwise as
described in this Privacy Policy. Some third-party services providers that we
engage (including third-party advertisers) may also place their own cookies on
your device. Note that this Privacy Policy covers only our use of cookies and
does not include use of cookies by such third parties.

Your browser may also offer you a “Do Not Track” option,
which allows you to signal to operators of websites and web applications and
services (including behavioral advertising services) that you do not wish such
operators to track certain of your online activities over time and/or across
different websites. Our Services do not support Do Not Track requests at this
time, which means that we collect information about your online activity both
while you are using the Services and after you leave our Services.

Information Sent by Your Mobile Device

We collect certain information that your mobile device sends
when you use our Services, like a device identifier, user settings and the
operating system of your device, as well as information about your use of our
Services.

Location Information

When you use our mobile device application, we may collect
and store information about your location by converting your IP address into a
rough geo-location or by accessing your mobile device’s GPS coordinates or
coarse location if you enable location services on your device. We may use
location information to improve and personalize our Services for you. If you do
not want us to collect location information, you may disable that feature on
your mobile device.

Your Communications

We will collect, save and store any communications between
users made through the Services. We may review, scan, or analyze such
communications for fraud prevention, risk assessment, and customer support
purposes. We will not review, scan, or analyze your communications for sending
third party marketing messages to you. We will also not sell these reviews or
analyses of communications to third parties.

We use Personal Information to do the following:

• Provide
  the services that you request when you use the Corporate Site and/or
  Platform
• Send
  you updates and messages that you request
• Send
  you administrative information, including information regarding the
  Corporate Site, Platform, and/or changes to our terms, conditions and
  policies
• Personalize
  your experience on the Corporate Site and/or Platform by presenting
  content tailored to you
• Allow
  you to send messages to a friend through the Corporate Site and/or
  Platform. By using such functionality, you are telling us that you are
  entitled to provide us with your friend’s name and email address for this
  purpose, and that we are entitled to send your friend the requested
  message
• For
  our business purposes, such as data analysis, audits, research, product
  development and enhancement, and product and service improvement.
• As we
  believe appropriate (a) to comply with applicable law and legal process,
  (b) to enforce our terms and conditions, (c) to protect our operations or
  those of our affiliates, (d) to protect our rights, privacy, safety, or
  that of our affiliates, you or others, or (e) to allow us to pursue
  available remedies or limit the damages that we may sustain (these goals,
  collectively, the “Compliance Purposes”).

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We may combine the Personal Information that you submit on
or through the Corporate Site and Platform with information that we collect
from and about you from other sources, offline and online.

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Will The Company Share Any of the Personal Information it
Receives?

We may share your Personal Information with third parties as
described in this section.  Third Parties we share information with:

• We
  share you personal information with third party attorney’s so that you can
  communicate with attorneys
• We use
  following third party services, and therefore, provide you information to
  these services which are all GDPR Complaint.

• Microsoft
• Google
• Facebook
• Linkedin
• Mixpanel
• Stripe
• Hotjar
• Zoho

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User Profiles, Submissions and Communications:  Certain
user profile information, including your name, location, and any video or image
content that you have uploaded to the Services, may be displayed to other users
to facilitate user interaction within the Services or address your request for
our services. As part of our Services, you may communicate with other users
using the chat functionality of the Services. When you participate in a chat
session, the content of your communications will be visible and available to
any user participating in that session. Please remember that any content you
upload to your public user profile, along with any Personal Information or
content that you voluntarily disclose online in a manner other users can view
(on discussion boards, in messages and chat areas, etc.) becomes available to
such users, and can be collected, used and further disclosed by such users.
Your user name may also be displayed to other users if and when you send
messages or comments or upload images or videos through the Services and other
users can contact you through messages and comments. We encourage you to use
your judgment in communicating and sharing information with other users on or
off the Services.If you are an attorney, any user that searches for you may be
able to see a list of any Clients that such user is connected with that have
listed you as a Recommended Attorney.

Information that’s no longer personally
identifiable  

We may anonymize your Personal Information so that you are
not individually identified, and provide that information to our partners. We
may also provide aggregate usage information to our partners, who may use such
information to understand how often and in what ways people use our Services,
so that they, too, can provide you with an optimal online experience. However,
we never disclose aggregate usage information to a partner in a manner that
would identify you personally, as an individual.

We may use third party analytics services, such as Google
Analytics, to grow our business, to improve and develop our Services, to
monitor and analyze the use of our Services, to aid our technical
administration, to increase the functionality and user-friendliness of our
Services, and to verify users have the authorization needed for us to process
their requests. These services may collect and retain some information about
you.

For example, we utilize certain functions of Google
Analytics, including tracking user events and page views. For more information
about Google Analytics, please visit www.google.com/policies/privacy/partners/.

We also use Mixpanel to provide us with analytics data
regarding users’ interactions with our Services. You may opt-out of Mixpanel’s
automatic retention of data collected while using the Services by visiting https://mixplanel.com/optout/.
To track opt-outs, Mixpanel uses a persistent opt-out cookie placed on your
device. Please note that if you get a new computer, install a new browser,
erase or otherwise alter the browser’s cookie file (including upgrading certain
browsers), you may clear the Mixpanel opt-out cookie.

Advertisers: We allow advertisers and/or merchant partners
(“Advertisers”) to choose the demographic information of users who will see
their advertisements and/or promotional offers and you agree that we may
provide any of the information we have collected from you in non-personally
identifiable form to an Advertiser, in order for that Advertiser to select the
appropriate audience for those advertisements and/or offers. For example, we
might use the fact you are located in San Francisco to show you ads or offers
for San Francisco businesses, but we will not tell such businesses who you are.
Or, we might allow Advertisers to display their ads to users with similar usage
patterns to yours, but we will not disclose usage information to Advertisers
except in aggregate form, and not in a manner that would identify you
personally. Note that if an advertiser asks us to show an ad to a certain
audience or audience segment and you respond to that ad, the advertiser may
conclude that you fit the description of the audience they were trying to
reach.

We may deliver a web beacon to you through the Services from
an ad network. Web beacons allow ad networks to provide anonymized, aggregated
auditing, research and reporting for us and for advertisers. Web beacons also
enable ad networks to serve targeted advertisements to you when you visit other
websites. Because your web browser must request these advertisements and web
beacons from the ad network’s servers, these companies can view, edit, or set
their own cookies, just as if you had requested a web page from their site. You
may be able to opt-out of the collection and use of information for ad
targeting by going to http://www.aboutads.info/choices or http://www.youronlinechoices.eu/ or
by configuring the settings on your mobile device to limit ad tracking. You may
also be able to opt-out of web beacon tracking conducted by third parties
through our Services by adjusting the Do Not Track settings on your browser;
please note that we don’t control whether or how these third parties comply
with any of the foregoing methods for limiting ad tracking.

Affiliated Businesses: In certain situations, businesses or
third party websites we’re affiliated with may sell or provide products or
services to you through or in connection with the Services (either alone or
jointly with us). You can recognize when an affiliated business is associated
with such a transaction or service, and we will share your Personal Information
with affiliated business only to the extent that it is related to such
transaction or service. One such service may include the ability for you to
automatically transmit Third Party Account Information to your Services profile
or to automatically transmit information in your Services profile to your third
party account; for example, accessing you friend list from Facebook. We have no
control over the policies and practices of third party websites or businesses
as to privacy or anything else, so if you choose to take part in any
transaction or service relating to an affiliated website or business, please
review all such business’ or websites’ policies.

Agents: We employ other companies and people to perform
tasks on our behalf and need to share your information with them to administer
and provide the Services to you. For example, we may use a payment processing
company to receive and process your credit card transactions for us. Unless we
tell you differently, our agents do not have any right to use the Personal
Information we share with them beyond what is necessary to assist us.

Business Transfers: We may choose to buy or sell assets. In
these types of transactions, customer information is typically one of the
business assets that would be transferred. Also, if we (or our assets) are
acquired, or if we go out of business, enter bankruptcy, or go through some
other change of control, Personal Information could be one of the assets
transferred to or acquired by a third party.

Protection of Company and Others: We cooperate with
government and law enforcement officials or private parties to enforce and
comply with the law. We reserve the right to access, read, preserve, and
disclose any information that we [reasonably] believe is necessary to comply
with law or court order; enforce or apply our Terms of Use [Joe Frick Law PLLC
/ Idaho Divorce Law Firm.com/home/terms] and other agreements; or protect the
rights, property, or safety of Company, our employees, our users, or others.

Is Personal Information about me secure?

Your account is protected by a password for your privacy and
security. You must prevent unauthorized access to your account and Personal
Information by selecting and protecting your password and/or other sign-on
mechanism appropriately and limiting access to your computer or device and
browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other
Personal Information we hold in our records, but unfortunately, we cannot
guarantee complete security. Unauthorized entry or use, hardware or software
failure, and other factors, may compromise the security of user information at
any time.

What Personal Information can I access?

Through your account settings, you may access, and, in some
cases, edit or delete the following information you’ve provided to us:

· name and password

· payment information

· address

· email address

· location

· additional user profile information

The information you can view, update, and delete may change
as the Services change. If you have any questions about viewing or updating
information we have on file about you, please contact us at [email protected]

Under California Civil Code Sections 1798.83-1798.84,
California residents are entitled to ask us for a notice identifying the
categories of Personal Information which we share with our affiliates and/or
third parties for marketing purposes, and providing contact information for
such affiliates and/or third parties. If you are a California resident and
would like a copy of this notice, please submit a written request to: Joe Frick
Law PLLC / Idaho Divorce Law Firm, Inc at 8549 WILSHIRE BLVD #5018 BEVERLY
HILLS, CA 90211-3104

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What choices do I have?

You can always opt not to disclose information to us, but
keep in mind some information may be needed to register with us or to take
advantage of some of our features.

You may be able to add, update, or delete information as
explained above. When you update information, however, we may maintain a copy
of the unrevised information in our records. You may request deletion of your
account by contacting us at [email protected].
Some information may remain in our records after your deletion of such
information from your account. We may use any aggregated data derived from or
incorporating your Personal Information after you update or delete it, but not
in a manner that would identify you personally.

We may periodically send you communications that directly
promote the Services or other services offered by Company. When you receive
such promotional communications from us, you will have the opportunity to
“opt-out” by following the unsubscribe instructions provided in the
communication you receive. As part of the Services we provide, you may also (if
enabled) receive Alerts related to the Services, including via the text
message. You have control over the Alerts settings, and can opt in or out of
these Alerts (except for certain messages, as described below) either through
your account or by following the unsubscribe instructions provided in the email
you receive. Please be aware that third party messaging fees may occur for some
of the Messages depending on the message plan you have with your wireless
carrier. We do, however, need to send you certain communications regarding the
Services and you will not be able to opt out of those communications – e.g.,
communications regarding updates to our Terms of Service or this Privacy Policy
or information about your account.

If you provide your cellular phone number and agree to
receive communications from Company, you specifically authorize Company to send
text messages or calls to your phone. You are not required to consent to
receive text messages or calls as a condition of using the Services and may opt
out of such messages through your account settings.

Where is information about me stored?

Your Personal Information may be transferred to, and
maintained on computers located outside of your state, province, country or
other governmental jurisdiction where the privacy laws may not be as protective
as those in your jurisdiction. If you’re located outside the United States and
choose to provide your Personal Information to us, and we do in fact transfer
your Personal Information outside of the EU, then your data will be transferred
to a center in the United States and will be processed there.  The United
States is considered to have adequate date protections pursuant to the GDRP.

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy
policy, please send us a detailed message to [email protected], and we will try to resolve your concerns